Knowledge Base
Glossary
Plain-English definitions for the terminology used across Epicwin.
- 2FA
- An extra security step that requires a code sent to your phone in addition to your password when logging in.
- Age Verification
- The process of confirming you are 21 or older before you can register or play.
- AML
- Laws and procedures that prevent the platform from being used to hide illegal funds.
- Betting Limit
- The minimum and maximum amounts you can stake on a particular game or market.
- Bonus Abuse
- Using promotional offers in ways that violate the terms, such as creating multiple accounts to claim the same bonus.
- Cashback
- A percentage of your net losses returned to you as a bonus, usually after a set period.
- Deposit Bonus
- Extra money added to your account when you make a deposit, usually a percentage of the deposit amount.
- E‑Wallet
- A digital account used to store money for online transactions, such as Touch ‘n Go eWallet, GrabPay, or Boost.
- Free Spins
- A bonus round where you can spin the reels without using your own money, often awarded as part of promotions.
- House Edge
- The built‑in advantage the platform has in each game, expressed as a percentage of each bet.
- KYC
- A verification process where you prove your identity with documents to comply with anti‑money‑laundering rules.
- Live Dealer
- A real person streaming a game, such as blackjack or roulette, to your device, interacting with you in real time.
- Loyalty Points
- Rewards earned each time you play, which can be exchanged for bonuses, free bets, or other perks.
- Maximum Bet
- The highest amount you can wager on a single game round, set by the platform to manage risk.
- Minimum Deposit
- The smallest amount of money you can add to your account to claim a bonus or start playing.
- Progressive Jackpot
- A prize pool that grows each time a game is played and is awarded when a specific winning combination appears.
- Promo Code
- A short string of letters or numbers you enter during deposit to unlock a specific bonus or free bet.
- Responsible Gaming
- A set of tools and policies designed to help players stay in control and avoid problem gambling.
- RNG
- A computer algorithm that ensures the outcome of each game round is random and fair.
- RTP
- A percentage showing how much of the money wagered on a game is returned to players on average over time.
- Self‑Exclusion
- A feature that lets you block yourself from accessing the platform for a chosen period to help control gambling.
- SSL
- A security protocol that encrypts data transferred between your device and the platform to keep your information safe.
- Volatility
- Describes how often and how much a slot game pays out; high volatility means bigger but less frequent wins.
- Wagering Requirement
- The number of times you must bet a bonus amount before you can withdraw any winnings from it.
- Withdrawal Limit
- The maximum amount you can take out of your account within a set period, often daily or weekly.